Up until the Disney Fastpass, everyone assumed that waiting in line was an immovable part of the overall experience. People heretofore spent an overwhelming portion of their time waiting in line, and this was the subject of most visitor complaints. For over forty years nothing was really done about it. Everyone operated within the traditional boundaries without challenging the conventional wisdom. With the arrival of the Fastpass, however, visitors’ wait times were cut to a fraction, allowing them to have a profoundly more enjoyable experience.
Check out the latest way that the Magic Kingdom is debunking this long-lingering obstacle to visitor experience in the video above via MSNBC.